Shipping

 Royal Mail Strikes Aug-Sep 2022

Due to upcoming royal mail strikes please expect delays to orders being dispatched and delivered. All orders placed on the dates below will be posted on the next available date after strike. Please expect longer delivery times than usual. 

All orders placed on date of strike action

Order will not be dispatched until

Friday 26th August

Tuesday 30th August

Wednesday 31st August

Thursday 1st September

Thursday 8th September

Friday 9th September

Monday 12th September

UK Shipping

All orders are shipped 2nd class via Royal Mail. Delivery can take between 5-7 days to arrive. (This can be delayed due to us not currently fulfilling orders on a daily basis. It is approximately 5 -7 days from the date of fulfilment, excluding weekends when orders will be shipped on the following Tuesday/Wednesday as the building is closed on Mondays)

Shipping is charged at £4.95.

 

Framed Prints Shipping

AVAILABLE FOR UK MAINLAND ONLY.

All of our framed prints and canvases are made to order, so please allow 21 days for delivery. You will receive a dispatch notification when the print has been sent to the framer. Once the Frame / Canvas has been made our framers will deliver via a direct dispatch service.

Direct Dispatch Shipping for Framed Prints is free

Please note if purchasing other items the regular shipping fee will apply.

 

International Shipping

Please note if your delivery address is not within the United Kingdom, you could be subject to import duties, taxes and delivery charges, which are levied once a shipment reaches your country. You will need to pay any additional charges for customs clearance.

Whilst we try to send out orders together, certain products will need to be shipped seperatly in order for them to arrive in good condition. Prints are shipped separately in postal tubes. Please note you will receive separate customs clearance bills for each delivery. Please note that your country’s customs office may also apply a small administration fee to each delivery.

Please be aware that customs policies vary widely from country to country and we advise you to contact your local customs office for further information. Please be aware that cross-border shipments are subject to opening and inspection by custom authorities.

EU Shipping Update - Brexit:

We’ve had to temporarily suspend all orders to EU countries until further notice. We hope to resume these orders as soon as possible, and we’ll keep you informed of any changes.

Deliveries to non-EU countries may also be subject to unforeseen delays as they pass through EU countries, please be aware of these potential delays when placing your order.

Thank you for your patience and understanding during this time. We’re truly grateful for your ongoing support of The Lowry

If you would like to get in touch with us, please email shop@thelowry.com

Europe Shipping - Temporarily Suspended

All orders are shipped via International Standard. Delivery time may vary with overseas orders.

Europe Shipping is charged at £15.00 per order

 

Worldwide Shipping 

All orders are shipped via International Standard or International Tracked. Delivery time may vary with overseas orders.

Please note : due to Brexit, deliveries to non-EU countries may be subject to unforeseen delays as they pass through EU countries.

Worldwide Shipping is charged at £30.00 per order

If your country is not available for delivery please email shop@thelowry.com for more information.